FAQS Cantabria

FAQ - Cantabria

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1Could I travel on my own?
Yes, and you won’t be the only one. A lot of participants come to the surfcamp on their own. Once there, you will meet people in the same situation and you will make new friends, it is a whole new experience!
2 What is the minimum age to take part in the surfcamp?
The minimum age is 16 years old (already 16, not soon to be). Some exceptions are admitted, but only under request.
3 At what time do I have to be there on arrival day? What is the time to leave upon departure?
Usually, arrivals are on Saturdays from 12pm (noon) until dinner time at 8 pm. If for any reason, your arrival time´s is earlier or later, please let us know to confirm it. The departure Saturday, you will have to leave your tent in the same conditions you found it before 12 pm (noon) to leave it free for the new participants. Like on arrivals, we will be saying our goodbyes to everyone until dinner time.
4 Is there any internet connection or Wi-Fi point?
At the reception of the camp there is 24 hours Wi-Fi conection, but you must have your own electronic device (such as iPad, tablet, smartphone, etc).
5 Could I charge my phone (or mp3, camera’s battery, etc) at the surfcamp?
Yes. There are plugs in the common areas and you can use them to charge your electronic devices. You will always have to be responsible of your own belongings.
6What do I have to take with me?
We recommend you to take with you sun protection, beach towel and another towel for the shower, a torch, sleeping bag with pillow, and all other necessary items. If your sleeping bag is very thing, we also recommend you to bring a blanket with you, as during the nights the temperatures go down, even during summer. We also recommend wearing comfortable clothing, and also something warm to wear (all participants will receive a list with suggestions before their arrival). You also have to take with you your own cutlery to eat (cutlery, plates, glasses…). You can check a list of what we recommend you to bring on the following link: What should I bring with me?
7Could I book the food once I am at the surfcamp?
Yes, if you are coming with somebody else or just have booked accommodation, you can book your food once at the surfcamp. Please take note that the price is 12€ per day. It includes breakfast buffet, picnic and dinner. At the facilities of the camping Arenas there is a coffee-shop – restaurant that offers menus, burgers, etc. At the beach you can also find several bars and restaurants (200 metres from the beach), and the town of Ajo is 1 km away, with more alternatives.
8Where will I sleep? How are the tents? Do they have electricity?
The tents are quite spacious, they have capacity for 4 people, however, we only accommodate 2 people per tent, so you are more comfortable and have more space for the camping bed and your belongings in each compartment. They have two separate compartments opposite to each other, each one of 2.40 cm x 1.40 cm height, and a common space in between them of 1.80 x 1.40 cm and a maximum height of 1.90 cm. Each compartment will have a single camping bed. They don’t require any additional isolation as they are not in touch with the ground. If you are very tall or big, we suggest you to bring your our airbed (please bear in mind the measurements of the compartment). They do not have electricity, therefore we recommend you to bring your own torch. Please see above the question related to chargers and plugs to locate electricity points.
9Could I bring an airbed?
Yes. There is no problem from our side, as long as you have enough space in the compartment (please bear in mind the measurements of the compartment stated in the previous question). The ideal would be if you could let us know before your arrival so we have your tent ready without the camping bed.
10Are there any lockers or safes?
We do not have any lockers or safes, but in general it is a very quiet area and Camping Arenas has their own security team. From our side, we can guarantee there will be always someone from our team on duty.

If you still need to keep something under lock, we have an area where we can store valuables exceptionally (cameras, laptops..).
11How much money should I take with me? Is there ATM (cash machines)?
We don’t recommend you to have too much cash. You only have to take note that there is a deposit of 25€ to be paid upon arrival, that the excursions are not included in the total price of the surfcamp as they require a minimum number of participants (additional activities and trips). In the town of Ajo (1 km from our surfcamp) there are several cash machines of Santander and Caja Cantabria.
Please remember that the half board does not include lunch, and also that dinner does not include drinks (you can buy water, a selection of soft drinks and beers at the surfcamp for a fair price, or anything you want at nearby supermarkets or bars). During breakfast, you can prepare a small picnic to take with you to the beach.
12I have some dietary requirements – allergies or similar. Can you take it into account?
Yes, we always bear it in mind. You should let us know before your arrival to the surfcamp, so our kitchen team can plan beforehand the necessary alternatives in the menu.
13Do I have to help in the kitchen? What will I have to do?
Yes, this is what we call “Kitchen Helpers”, you will have to help only once a week in the kitchen, depending on how long you stay with us. You will help our kitchen team, during breakfast or dinner; you will be like a sous-chef (chef helper). So in addition of learning surf, you will also learn some moves in the kitchen and some tasty recipes to bring home with you. On the same day you will help to clean and organize the kitchen. This way we get a group interaction that helps people to socialize with each other and to create a good vibe between everyone during the time you are with us. It is one activity more of the surfcamp. We will arrange the shifts once you have arrived to the surfcamp.
14What about the under aged?
Under aged participants have some specific rules they have to compel; they are read to the group during the welcome meeting. They are not treated as children, but we will expect them to be responsible and to respect all the rules of the surfcamp during any activity, especially the specific ones as minors. They will not be permitted to smoke or drink any alcoholic beverage.
During the day, they will have to ask one of our team members if they want to leave the Camping Arenas facilities (bike rides, shopping in Ajo, etc), there will always be someone from our team on duty at the surfcamp.
After dinner, they can’t leave the camping facilities, unless they are accompanied by our team members for some activity.
Under aged cannot rent material, or use any material rented by third parties to practice surf without the supervision of our instructors.
15What is the average age of the participants?
In July, the average age is 19, during August and September, around 23 years old.
16 Could I use the equipment once the lessons are finished for the day?
Surf equipment cannot be used after classes unless it is rented, and as long the conditions to its usage are adequate. The instructors will advise. If the conditions for practicing surf are inadequate, we will not rent any surf equipment. You can check prices and rules for the surf material renting in our website: Surf equipment rental.
17 I have taken lessons previously, but I am not sure about my level, what do you suggest me?
The ideal would be to start in the beginner course if you took your lessons a long time ago and you haven’t practiced since. This way you will refresh your basic knowledge and you instructor can locate your level. If necessary, we will reallocate you in other group more adequate to your level, so you can keep on learning and improving your technique.
18Could I go to the surfcamp and not take surf lessons?
Yes, it is possible, but bear in mind that the rest of the participants will spend most of the time at the beach for the lessons, and it is usually the way people socialize and make friends. It is much better if you decide to try surf with us. If you only want to relax and enjoy the atmosphere of the surfcamp or surf on your own because you already have experience, we suggest you to click in the following link:Accommodation and Chill Out.
19Is there surf lessons if the weather is bad?
Clouds don’t have any influence on the lessons. If there is a storm or it is pouring down with rain, the lessons will be postponed for another day.
20Is there a parking close? Is it free?
There is a parking lot at the entrance of campsite, unfortunately campsite will charge 5 € / day. There are free parking 300 meters far from the camping, close to the beach. Exceptionally, the day of the arrival/departure will be authorized by the staff of the Camping Arenas to load/unload your luggage.
21Transfer service.
Transfers to/from airports and/or train/bus stations need to be confirmed by email before the starting day of the surfcamp. You can find all the information about how to get to the meeting points in our website: How to get to us? Prices are per way and shared between the occupiers of the vehicle. It is not included in the surfcamp price, you will have to pay it upon arrival to the surfcamp, as the price changes depending on how many people will be travelling on the vehicle. Please remember to contact us in case you require the transfer service. Take note it will be offered on Saturdays between 11 am and 4 pm. You will also have to check with us for availability and special cases. - Bilbao – 70 € - Santander – 30 € - Laredo – 25 € - Noja – 10 €